View unresolved reports
When a user reports an object on your pod, the report gets sent to a moderation queue. You can check this moderation queue to handle any reports that users have submitted.
Required permissions
Moderation – provides access to the administration and moderation menus.
Check the Reports page
You can see a list of unresolved reports by going to the Reports page. To do this:
Log in to your pod.
Select the wrench icon () at the top of the sidebar to open the Administration menu.
Select Moderation. The Reports page opens.
Log in to your pod.
Select the wrench icon () at the top of the screen to open the Administration menu.
Select Moderation. The Reports page opens.
That’s it! A list of unresolved reports appears on the screen. The summary contains the following information:
The user who submitted the report.
The report Category.
The date the user submitted the report.
The message the user posted with the report (if applicable).
The Status of the report.
Any Internal notes left by moderators.
A summary of the Reported object.
A list of available Actions.
Use the tools on this page the handle the reported content or user.
Email notifications
When a user submits a report, an email gets sent to all pod moderators. This email contains a summary of the report including:
The user who submitted the report.
The object that the user reported.
A link to the object on your pod.
A link to the object’s moderation page.
The message the user posted with the report (if applicable).
A link to the report.
A link to the Reports page.
Follow the links in the email to view the report.