Handle reported content

Warning

Deleting reported objects is irreversible. This action deletes the associated files from the pod.

You can handle content reports from the Reports page or from the reported object’s moderation page. You only need to open the moderation page to edit objects.

Required permissions
  • Moderation – provides access to the administration and moderation menus.

  • Library – enables the moderator to delete objects.

Handle reports from the Reports page

To handle a content report from the Reports page:

  1. Log in to your pod.

  2. Select the wrench icon () at the top of the sidebar to open the Administration menu.

  3. Select Moderation. The Reports page opens.

  4. Search for the report.

  5. Select an action from the Actions section:

    • Resolve – resolve the report with no further action.

    • Delete reported object – delete the object associated with the report. If you delete an artist or album, this deletes all files associated with the object.

  1. Log in to your pod.

  2. Select the wrench icon () at the top of the screen to open the Administration menu.

  3. Select Moderation. The Reports page opens.

  4. Search for the report.

  5. Select an action from the Actions section:

    • Resolve – resolve the report with no further action.

    • Delete reported object – delete the object associated with the report. If you delete an artist or album, this deletes all files associated with the object.

Resolving the report assigns it to you so other moderators know who handled the report. Add internal notes to keep a record of your changes.

Edit content in the moderation page

If you want to edit an object to change its metadata:

  1. Log in to your pod.

  2. Select the wrench icon () at the top of the sidebar to open the Administration menu.

  3. Select Moderation. The Reports page opens.

  4. Search for the report.

  5. Select Open in moderation interface in the Reported object section. The object’s moderation page opens.

  6. Select Edit. The Edit page opens.

  7. Edit the details on this page. Leave a Summary of your changes for reference.

  8. Select Submit and apply edit.

  9. Return to the Reports page.

  10. Search for the report.

  11. Select Resolve in the Actions section.

  1. Log in to your pod.

  2. Select the wrench icon () at the top of the screen to open the Administration menu.

  3. Select Moderation. The Reports page opens.

  4. Search for the report.

  5. Select Open in moderation interface in the Reported object section. The object’s moderation page opens.

  6. Select Edit. The Edit page opens.

  7. Edit the details on this page. Leave a Summary of your changes for reference.

  8. Select Submit and apply edit.

  9. Return to the Reports page.

  10. Search for the report.

  11. Select Resolve in the Actions section.

Resolving the report assigns it to you so other moderators know who handled the report. Add internal notes to keep a record of your changes.